Whether it's a routine cleaning or a molar that's been aching since Tuesday, Smile Center Dentistry's New Albany team handles Dental with same-week booking and upfront pricing, and someone answers the phone even after normal office hours.
Our New Albany office was built around a simple idea — patients deserve a straight answer about what's wrong and what it costs to fix, before any drill comes out.
Every provider in our network carries current state licensure and full malpractice coverage, and every office follows the same intake standard — a real conversation before any treatment plan gets written down, not a rushed five-minute look and a quote handed over on the way out.
Our teams handle everything from a six-month cleaning to a same-day extraction, and 24/7 phone coverage means a real person answers even outside normal office hours, not an automated system reading you a list of options.
Most of our dentists have been practicing for over a decade, and several trained specifically in restorative and emergency care before joining an affiliated office — the kind of background that matters when a tooth is actively bothering you.
Every affiliated office answers to the same standard on wait times, pricing accuracy, and how clearly they explain a treatment plan — we hear about it quickly when one falls short.
These are the complaints we hear most often on the phone, in roughly the order patients notice them, and none of them are things to just wait out.
None of these on their own are cause for panic, but ignoring several at once is how a simple fix turns into a bigger, more expensive one.
Every service below is available through Smile Center Dentistry-affiliated offices, with the same upfront-pricing standard across all of them, no matter which office you end up at.
Preventive visits built around gum-pocket measurements, plaque removal, and a straightforward look at what's changed since your last visit. We flag anything worth tracking so it doesn't turn into a surprise at your next visit. Bring up any sensitivity or discomfort at the start of the visit so we can look closely at that specific area.
Broken teeth, lost fillings, and abscesses handled the same day whenever a slot is available — call first so we can prep the chair before you arrive. Our front desk asks a few quick questions on the phone so the dentist already knows what to expect when you sit down. Don't try to tough out swelling or fever overnight — call, even if it's late.
Composite fillings, ceramic crowns, and bridgework designed to hold up to years of normal chewing. We'll walk you through material options and what each one actually costs before committing to anything. Same-day crown options are available at some offices — ask when you call.
Bonding and contouring for small chips and gaps, plus in-office whitening for stubborn staining that store-bought strips never quite fix. Most cosmetic cases start with a conversation about what's actually bothering you, not a sales pitch for the most expensive option. Veneers are usually a two-visit process once the design is approved.
Root canal therapy performed with modern rotary instruments and local anesthesia, usually completed in one or two visits. A crown usually follows a few weeks later to protect the treated tooth long-term. We'll prescribe or recommend pain management specific to your case before you leave.
Family scheduling so parents and kids can often be seen back-to-back in one trip, instead of two separate visits. Our hygienists are used to nervous first-timers and know how to keep a visit short and low-stress. Sealants typically go on as soon as the back molars come in, well before a cavity has a chance to start.
Here's exactly what happens between calling us and walking out with the problem fixed.
Tell us what's going on and we'll match urgency to availability — emergencies get worked in same-day whenever possible.
No vague windows — you get an actual time, and the office runs close to on schedule.
You'll know the price before you agree to anything — no surprises once the work is already underway.
Major restorative work comes with a warranty and a built-in follow-up visit to check the fit.
We could list a dozen reasons, but these four are the ones patients actually mention when they tell a friend where to go.
We check licensure and insurance status on a recurring basis, not just once at onboarding, so standards don't slip over time.
Local offices hold a small block of same-day appointments specifically for walk-in emergencies rather than filling every slot with routine work.
Insurance is verified before your visit whenever possible, so you know your out-of-pocket cost going in, not after.
If a restoration doesn't fit right, we make it right at no extra charge within the warranty period, full stop.
Our guarantee is simple: the work should last and feel right, and if it doesn't, we correct it before we consider the job done — that's the standard we hold every affiliated office to.
This isn't a marketing line — ask any affiliated office for their specific warranty terms in writing before treatment starts.
Ask specifically how long the warranty runs for your procedure; it's a fair question and any office worth trusting will answer it plainly.
Coverage includes New Albany proper and the nearby suburbs, with mobile-friendly booking so you can grab whatever slot works for your schedule. If you're right on the edge of our coverage area, call anyway — we can usually still fit you in or point you to the next-closest office.
We publish these as-is, good or bad, because that's the only kind of review worth reading.
“The front desk actually called me back within the hour about a cracked molar, and I was in the chair by three o'clock the same afternoon — no waiting until next week.”
“Our daughter's first cleaning went so much better than I expected. The hygienist talked her through every step and never once rushed her.”
“I got a real price before any work started, and the final bill matched it exactly. That almost never happens with dental offices in my experience.”
“The root canal I'd been dreading for weeks turned out to be one appointment and barely any discomfort afterward. Wish I'd called sooner.”
“They fit me in same-day when a crown fell out on a Friday afternoon, which genuinely saved my entire weekend and a work presentation on Monday.”
“Switched here after years with a chain office, and the difference in how they explain treatment plans is night and day — nobody's rushing me into anything.”
Turnaround depends on the office, but true emergencies are almost always worked in within hours, not days.
Yes — you get a written estimate before anything happens, and that number doesn't move without your approval.
Knocked-out or badly broken teeth, uncontrolled bleeding, facial swelling, and severe unrelenting pain all qualify as emergencies — call and we'll triage over the phone.
Most affiliated offices accept major dental insurance plans and will verify your benefits before your visit.
Ask about membership or discount plans at your local office — several offer reduced self-pay rates.
First-time patient visits run a little longer since we're also reviewing your full dental history.
We prioritize same-day slots for pain, swelling, and trauma cases; call first so the office can prepare.
Pediatric care is available at most locations, with scheduling built around what actually works for kids.
An exam and X-ray will show whether decay has reached the tooth's nerve; only then does root canal treatment become necessary instead of a filling.
Keep the tooth moist — in milk if you can't reinsert it — and call immediately; time matters more than almost anything else here.
Every dentist in our network holds active state licensure and full malpractice coverage, verified before joining.
Payment plan terms vary by office, so confirm the specifics before you sign anything.
Just call our scheduling line with your new address and we'll match you with the nearest affiliated office.
Don't wait for a small problem to turn into a bigger one — call and let us take a look.
Call +1-866-227-2801
